ISO 19011 – Systematic, independent and documented process for obtaining audit evidence [records, statements of fact or other information which are relevant and verifiable] and evaluating it objectively to determine the extent to which the audit criteria [set of policies, procedures or requirements] are fulfilled.”

Auditing Services

Process Flow Solutions Pty Ltd offers both Internal Auditing as well as Supplier Auditing Services

• A first-party audit is performed within an organization to assess its conformance, strengths and weaknesses against its own procedures and in most instances against an ISO standard adopted by the organization.

• A second-party audit is an external audit performed on a supplier by a contracted organization on behalf of a customer and in certain instances are based on the customers’ requirements and/or ISO Requirements. Second-party audits tend to be more formal than first-party audits because audit results could influence the customer’s purchasing decisions.